Responsible Gaming
at viv8800 — Your Protection
Is Our Priority
Gambling should be a form of entertainment and should not affect your everyday responsibilities. viv8800 provides tools, guidelines, and 24-hour support to protect the well-being of every player.
Gambling and Responsibility — What Does It Mean?
viv8800 is a platform offering football betting, live casino, slots, and fish shooting games to players in Myanmar. We believe responsible gaming is not just a slogan — it is something we put into practice.
Responsible gaming means playing within boundaries that protect your finances, your time, and your family. viv8800 explains how to set limits, how to self-exclude, and how to get help — all to protect a player's quality of life.
Gambling is only permitted for those aged 21 and above, and you should not continue playing to try to recover money you have lost. Keep gambling as entertainment only, not as a way to earn income.
Important Warning
- Only gamble with money you can afford to lose
- Addiction can develop — stay aware of yourself
- Only make gambling decisions when you are sober
- Never gamble with borrowed money
- If gambling is damaging your relationships, stop immediately
- Under-21s are not permitted to gamble
Protection Tools We Provide
Self-Exclusion
If you want to stop gambling temporarily or permanently, you can close your account yourself. When you need a break from gambling, request the Self-Exclusion tool through Live Chat.
Deposit Limit
You can set your own daily, weekly or monthly deposit limit. This limit helps you manage your finances without affecting your daily life.
Time Limit
You can limit how long you play each day. Once you reach the set time limit, you will immediately receive a notification and your session will be stopped.
Cool-off Period
If you want to take a short break from gambling for a few days, you can request a Cool-off period. During this time your account will not be accessible and can only be reopened once the period ends.
21+ Age Check
Only players aged 21 and over may register and play at viv8800. An age verification process is in place to prevent underage gambling.
24-Hour Support Team
If you feel that gambling is causing problems in your life, you can contact our Myanmar-language Live Chat at any time. Our team is ready to help with care.
How to Tell If You Have a Gambling Problem
If you suspect that gambling is affecting your life, check the signs below. If one or more of these apply to you, consider doing a self-assessment and seeking help.
💸 Financial Pressure
If you feel like you are borrowing money to gamble, or using gambling funds to cover basic expenses — this is a sign that gambling is causing financial stress.
🕐 Loss of Time Control
If you often find yourself playing much longer than you planned, it is time to set a limit on your play time.
😟 Loss of Emotional Control
If you have a strong urge to keep playing to chase your losses, or if gambling is the only thing that makes you feel good — these are warning signs.
🤐 Hiding It from Family
If you feel the need to hide your gambling from family and friends, or if gambling is damaging your relationships — seek help right away.
🛑 Unable to Stop
If you have tried to stop gambling but failed and keep going back, contact the viv8800 support team to use the Self-Exclusion tool.
📉 Impact on Work and Life
If you feel that gambling is making it hard to meet work responsibilities, or that your health is suffering — gambling is already disrupting your life.
How to Set Limits — Step-by-Step Guide
Open Live Chat
Click Live Chat on the viv8800 website to connect with our support team. We are available 24 hours in Myanmar language.
Tell Us What Limit You Want
Deposit limit, play time limit, Cool-off period or Self-Exclusion — just let us know which tool you want to set.
Set the Amount / Duration
For a deposit limit, tell us how much you want (e.g. 50,000 Ks per week). For a Cool-off, tell us how many days or weeks you want to take a break.
Receive Confirmation
The support team will apply the limit to your account and confirm it. For Self-Exclusion, it takes effect immediately and your account cannot be accessed during the exclusion period.
Review
After setting the limit, revisit your gambling habits a few days later. If nothing has changed, you can continue to seek help at [email protected].
Types of Limits
- Daily Deposit Limit
- Weekly Deposit Limit
- Monthly Deposit Limit
- Daily Play Time Limit
- Cool-off Period (days / weeks)
- Self-Exclusion (permanent block)
Age 21+ — Child Protection
viv8800 strictly verifies that only players aged 21 and over can play. We recommend that parents and guardians install parental control software (e.g. NetNanny, Qustodio) on their computers or mobile devices to protect children.
Do not share your gaming account with others. Keep your login credentials private and make sure that family members — including children — cannot access your account.
If you know of anyone under 21 playing on our platform, please report it immediately to [email protected]. We will look into it right away.
Age Verification
Age 21+ is verified when opening an account
Parental Protection
We recommend using Parental Control
Password Security
Do not share your gaming account with anyone
Reporting Tool
You can report underage play via Live Chat
Where can you get help?
If you feel that gambling is causing problems in your life, or you have decided you want to put some protection tools in place, contact the viv8800 support team — available 24 hours in Myanmar language and ready to listen.
Live Chat — 24 hours, Myanmar language
This is the fastest way. Click Live Chat on the website and tell us you want to set limits or close your account — a support agent will help you right away.
Email Support
For detailed matters or personal concerns, you can reach us by email. Describe your issue clearly and send it to [email protected].
Problem Gambling
If you feel that gambling is already affecting your life, it may be Problem Gambling. This is not a character flaw — it is a condition that can be treated and overcome.
You can contact our support team and request a Self-Exclusion tool immediately. Setting limits is a sign of strength — not weakness.
Responsible Gaming — Questions & Answers
Play responsibly and enjoy your time at viv8800
Know your limits and play games for fun — we are here for you 24 hours, any time